What is the best way to onboard clients to Mighty45?
Suggested path for client onboarding.
Coach Nora
Last Update 2 年前
Introducing your clients to a new tool can seem overwhelming. Here is how we suggest you approach this process. Note that you need not create all training or nutrition plans to begin onboarding clients, but it helps to do so if you'd like them to start building the habit of using the tool right away.
1. Prepare: Let your clients know via email or text that you will add them to a new tool and for them to expect a TEXT with a link and the next steps.
2. Send a Welcome Message: Add your client to Mighty45, and copy the connect code along with the download link, but before you share, include a welcome message to the clients within the Mighty45 chat tool. We suggest including a call to action in this communication, such as "Welcome! Please respond with "I'm In!" to let me know that you have logged in successfully!" The client will see this message immediately upon logging in.
3. Email or Text the Code: Now, email or text the connect code and download link to the client - it helps to include a time frame for completion with this message, but it is not required.
4. Simple Task: Once the client responds with a successful log-in, offer a task, such as "Here is a video on how to connect Mighty45 with your Health Kit" or "Please log your macros today!" This helps to begin building the habit of using the tool right away.
5. When you are ready, assign training or nutrition plans to the client, and coach your way to success!
Download our one-page Onboarding Guide for Coaches of the suggested onboarding path to refer to later or share with others in your organization.
Download this one-page Client Onboarding Guide to share with your clients.
Helpful Videos and Links
Here are some video links you may consider including within the messages to clients. More videos and "How To" pages can be found in the Mighty45 Knowledge base.
How to download and install the app using the Connect Code - https://youtu.be/M-0R1hfyiO4
How to connect Mighty45 to Health Kit (iPhone users) - https://youtu.be/Klw_2zR6qSE
How to connect Mighty45 to Google Fit (Android users) - https://mighty45.tawk.help/article/connecting-to-google-fit-on-android
Additional Help
If you need further help onboarding clients, please connect with us for additional support.